Shipping policy

No Order Edit Policy 

Once an order is submitted, order processing begins. As a result, order modifications and cancellations are not permitted after an order is submitted. This includes changes to product, shipment methods, addresses, cancellations, etc.

KKAÖ LLC encourages customers to carefully review their orders before submission.

ORDERS WITHIN THE USA :  Please allow up to 5-14 business days for order processing and after please allow 2-5 business days for shipping. KKAO HAIR ORDERS take 3 weeks for order processing and 7 business days for shipping
( * please do not order if you are in a haste, we do not have control over order processing time and shipping for wigs*

INTERNATIONAL ORDERS OUTSIDE THE USA: Please allow up to 3 weeks- 1.5 months for order processing and shipping. PLEASE NOTE: We do not have control over orders being held up at customs and any shipping delays caused by the shipping company and international borders. KKAO HAIR ORDERS take 3 weeks for order processing and 3 weeks- 1.5 months for shopping- * please do not order if you are in a haste, we do not have control over order processing time and shipping for wigs*

ALL ORDERS-> PLEASE READ BELOW:

Unfortunately, we do not offer any form of expedited shipping (please avoid ordering if you are in a haste)

Please take note of products available for presale. These products will be shipped out approximately around the date noted. If you have ordered a product that is available for presale, your entire order will be shipped out around the approximated shipment arrival date.

Due to holiday seasons, you may experience unexpected shipment delays due to USPS and their high volume of shipments.

KKAÖ Beauty & KKAÖ Hair orders are shipped only during our business hours which are 10am to 4pm from Monday to Friday only * weekends excluded*.

After products purchased are shipped, we will no longer be able to accept them as returns as we have a no refund policy. 

We strongly advise against waiting until the last minute to place your order.

We suggest you plan for unanticipated delays.

We are not responsible for late shipments due to inclement weather, holidays, natural disasters, or carrier delays. If your package is delayed we will not offer a reimbursement of shipping charges.